Decisions are subject to change if changes are made to these programs over time or as the signature criteria and detection technology that are employed by Windows AntiSpyware (Beta) changes. We will make every effort to speed up the process and respond in a timely manner.ĭecisions about vendor disputes are based on the characteristics of the programs analyzed, the signature criteria, and the detection technology in Windows AntiSpyware (Beta) as of the date of the analysis. Telephone calls or other direct inquiries are not accepted. As soon as the analysis is completed, the research team will respond to the submitter through e-mail with the results. If additional information is required, the research team will request this through e-mail, using the contact information that was provided in the form. The research team will confirm the receipt of the completed vendor dispute form through e-mail. the required fields in the form must be completed before the Windows AntiSpyware (Beta) research team can initiate an investigation. The first step in this process is to fill out the vendor dispute form located at the following Microsoft Web site: If you are the vendor of a product that you believe has been incorrectly classified, or if you have recently updated the behavior of your program, you can contact our research division with your concerns. The information in this article is provided as-is and is subject to change without notice.
Both vendor disputes and false positives are analyzed by the Windows AntiSpyware (Beta) research team. A false positive detection is a case where a product is detected as a different product by Windows AntiSpyware (Beta). Vendor disputes are instances where the vendor of a product disputes the detection or the classification, or both, of the vendor's product by Microsoft Windows AntiSpyware (Beta). This article describes the established processes for the submission of vendor disputes and false positives. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release. No formal product support is available from Microsoft for this Beta product.
This article discusses a Beta release of a Microsoft product.
0 kommentar(er)
